MOL Management Skills MasterClasses

Sharpen your skills in just one day with one of our practical, action-oriented workshops. We run MasterClasses in

• The Empowering Appraisal – covering the skills needed to give managers confidence in conducting appraisals, ensuring that the individual, manager and organisation get the most out of the appraisal process
• Getting the Right Person for the Job – focuses on the development of the skills required to carry out an effective interview and ensure that the vital stages of the recruitment process are covered
• Change – for the Better – explores the causes and effects of transition and change, and helps you to develop the skills required to benefit from these situations
• Coaching – the Missing Ingredient? – focuses on the coaching skills you need to increase an individual’s confidence, growth and development within the organisation
• Motivated to Achieve? – enables you to understand motivation and how it applies to you and your work situation, and also equips you with the skills required to maximise your motivation and that of your staff
• Creating Successful Customer Experiences – focuses on the skills needed to understand and develop your organisation’s customer experience so that you can develop long-term and profitable customer partnerships
• Presenting with Impact and Power – helps you develop the message you are presenting, and the skills required to communicate with impact and in a memorable way
• Where has the Time Gone? – covers the skills needed for effective time management

Our MasterClasses are designed to be fun and keep you energised throughout the day with participative exercises, games and activities.

We provide

• step-by-step guides and processes
• vital dos and don’ts
• pitfalls to avoid
• checklists to help you implement the skills
• opportunities to practise the skills
• trainers with real-life business experience

When and where?

As well as scheduled classes in Manchester and Birmingham, we can also deliver classes to your in-house teams. Take a look at our information about bespoke training for your business.