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The need for sustainability and sustainable working practices (downloadable pdf file).

Sustainability and corporate responsibility are major aspects of a facility manager’s role and the FM needs to appreciate how facilities management impacts on the environment. The principles and methods of waste management are also considered.

Risk management (downloadable pdf file)

Students are asked to appreciate what risk analysis and risk management involve and how the facilities manager can minimise this risk at work for the benefit of all colleagues. This will lead to the development of a Business Continuity Plan.

Organisational culture (downloadable pdf file)

It is the culture of an organisation which will determine, to a large extent, the nature of the interaction between it and its customers.